Support
If you have an older LegalSync program that you need Technical Support with, do not hesitate to contact us.
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Most LegalSync programs automatically update
themselves
(if you are connected to the Internet).
Technical Support and Updates are provided FREE OF
CHARGE for 90 Days from the date the program is
Registered.
If a program has not been Registered, Updates and
Technical Support are not provided.
To receive Technical Support and Updates after the
initial 90 Day period, purchase a Tech Support Plan...
Tech Support Plans apply to all users within a given
physical site of business. Group rates are provided for
users of more than 1 LegalSync program, as follows:
1 LegalSync Program: $25.00 per year per physical site of business.
2 LegalSync Programs: $45.00 per year per physical site of business.
3 or More LegalSync Programs: $60.00 per year per physical site of
business.
Tech Support is APPENDED to your current Tech
Support. That is, if you are still within the 90 Day free
period, a Purchased Tech Support Plan will begin
AFTER your Free Period expires - so you don't loose
any free or previously purchased time.
To order a Tech Support plan, visit our Order Page...
Print out the page, fill it in, checking off the program(s)
you want covered by a Tech Support plan. If you will be
sending a Check, please mail the check and the order
form to LegalSync at the address shown on the form.
If you will be paying by Credit Card, you can fax the
page to LegalSync at the number provided on the
Order Form, OR give LegalSync a call at the number
shown at the top of this page.
NOTE: If you do not elect a Tech Support Plan, your
program(s) will continue to operate - though there will
be NO Updates for your program(s), and you may be
requested to purchase a Tech Support Plan before
other Technical Support is provided. Manual updating
is not provided.
LegalSync uses a Tech Support Plan for its software packages. The Tech Support Plan insures on-going development, enhancement, and updates of its software packages. STAY CURRENT! Sign-Up for a Tech Support Plan today!
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ALL MyCaseFiles Compatible programs auto-update as long as you have an active Tech Plan.
The New LS Auto-Update program allows you to schedule Updates and will seek updates for ALL your LegalSync / MyCaseFiles programs in a single pass.
If you do not have the most recent LS Auto-Update program, CLICK HERE to download it.
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